Always consult our technicians for professional advice, however the simple rule of thumb is to standby a wood cleaner usually available at most handware/DIY shops.
For such issues, professional help is needed. Contact our technicians and they will advice. Usually, we will try to bluff the affect area if the holes and dent are not too deep. However, for serious case, new replacements might be needed.
Never. Such solutions contain chemicals that might discolor or have a negative chemical reaction on the wood. It might as a result affect the appearance of the wood and its grains.
Always use mats and rugs in areas that are prone to scratches and dents. Always place a rubber toe available at most hardware/DIY stores to the bottom of your furniture to prevent them creating holes and dents overtime to your furniture.
It will be dependent on how deep the scratches are and what kind of wood it is. For shallow scratches, we will recommend sanding it down by hand and revarnishing it. For deeper scratches, you might need to consider changing a portion of the wood before doing a whole sanding down on that area. As it is very subjective to the condition of your wood and your expectations, it is best to get a professional to take a look at it.
Not at the moment. Since WPC was launched in the market, it has a fair share of bad press. We are still in search of a ‘winner’ product, but we are not going to put our client at risk on things that we are not confident of. For more detailed information about WPC,click here.
We offer a One year warranty against internal cracks and deep splits, three years against under frame structures
Wood are built to last for centuries but surface maintenance is important. For decking We don’t give promises that we cannot keep and I can assure you that wood decking will not look brand new without tender, loving care. However, we have excellent re varnishing packages that can help you restore the luster on your decking.